Faq

Frequently Asked Questions

Orders & Payment

How can I place an order?
Browse our collections of T-Shirts & Tops, Skirts, and Pants & Trousers. Select your desired items, choose the size and color, and add them to your cart. Proceed to checkout to complete your purchase.

What payment methods do you accept?
We accept major credit cards (Visa, MasterCard, American Express), PayPal, and other secure payment options available at checkout.

Can I modify or cancel my order after placing it?
Orders are processed quickly to ensure fast delivery. If you need to make changes or cancel, please contact us immediately at [email protected]. We will do our best to accommodate your request if the order has not yet been shipped.

Shipping & Delivery

What are your shipping options and costs?
We offer standard and express shipping. Shipping costs are calculated at checkout based on your location and the weight of your order. Free standard shipping is available on orders over a certain amount—check our promotions for details.

How long does delivery take?
Standard shipping typically takes 5–10 business days, while express shipping takes 2–4 business days. Delivery times may vary depending on your location and customs processing.

Do you ship internationally?
Yes, we ship to many countries worldwide. International orders may be subject to customs duties and taxes, which are the responsibility of the buyer.

Returns & Exchanges

What is your return policy?
We accept returns within 30 days of delivery for unworn, unwashed items in their original condition with tags attached. To initiate a return, please email us at [email protected] with your order number and reason for return.

How do I exchange an item?
For exchanges, please contact [email protected]. We will guide you through the process. Exchanges are subject to availability.

Who pays for return shipping?
Return shipping costs are the responsibility of the customer, unless the item is defective or we made an error. We recommend using a trackable shipping service.

Product & Sizing

How do I find the right size?
Each product page includes a size guide with measurements for T-Shirts & Tops, Skirts, and Pants & Trousers. We recommend comparing these with your own measurements for the best fit.

Are your products true to size?
Our sizing is consistent with standard industry measurements. However, fit may vary by style. Please refer to the specific product description and size guide for each item.

What materials are used?
We use high-quality materials such as cotton, linen, polyester blends, and more. Detailed fabric information is listed on each product page.

Customer Support

How can I contact you?
For any questions or assistance, please email us at [email protected]. We aim to respond within 24 hours on business days.

Do you have a physical store?
ArgiaMaite is an online-only store. We do not have a physical retail location.

How do I track my order?
Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this number to track your package on the carrier’s website.