Refund policy
At ArgiaMaite, we strive to ensure your satisfaction with every purchase of T-Shirts & Tops, Skirts, and Pants & Trousers. Please review our refund policy below for a smooth experience.
Eligibility for Refunds
Refunds are accepted within 30 days of delivery. To qualify, items must be unused, unwashed, and in their original condition with all tags attached. We reserve the right to refuse refunds for items showing signs of wear, damage, or alteration.
Non-Refundable Items
Certain items are not eligible for refunds, including:
- Final sale or clearance items
- Intimate apparel (e.g., certain tops or undergarments) for hygiene reasons
- Items damaged due to improper use or care
Return Process
To initiate a refund, please contact us at [email protected] with your order number and reason for return. We will provide return instructions. You are responsible for return shipping costs unless the item is defective or incorrect.
Refund Timeline
Once we receive and inspect your return, we will notify you of approval. Approved refunds will be processed within 5-10 business days to your original payment method. Please note that your bank or card issuer may take additional time to post the credit.
Exchanges
We do not offer direct exchanges. If you need a different size or style, please return the original item for a refund and place a new order.
Damaged or Incorrect Items
If you receive a damaged or incorrect item, contact us within 7 days of delivery at [email protected]. We will arrange a replacement or full refund, including return shipping costs.
Contact Us
For any questions regarding this policy, email [email protected]. We aim to respond within 24-48 hours.
Cart